Circor Flow Technologies – Valve Division
Quality Control and Quality Assurance Protocol Capabilities
Experienced and Qualified Personnel:
- Our team comprises highly skilled quality professionals with 8 to 15 years of industry-specific expertise. Personnel are qualified in non-destructive testing per ASNT SNT TC 1A Level II standards and hold certified welding procedure qualifications and welder approvals through internationally recognized third-party agencies, including Bureau Veritas, Lloyd’s Register, TUV-India, and IBR.
Inspection and Evaluation Protocols:
- Implementation of rigorous quality inspection processes, including 100% inspection and evaluation of new product samples or first articles. Ongoing sampling inspections are performed based on product criticality to ensure consistent quality across categorized commodities.
Supplier Quality Management:
- Comprehensive supplier assessment framework encompassing new supplier qualification and periodic re-assessments based on performance metrics and overall rating. Development of a ‘Green Channel’ program facilitates self-certified inspections by approved partners, aligned with product criticality, performance, and risk considerations.
Incoming Quality Control:
- Critical machined components are received with mandatory supplier CMM reports, ensuring dimensional accuracy and conformity at the point of inward receipt.
Quality Problem Solving and Continuous Improvement:
- Dedicated quality clinic facilities are established to address product and system-related issues promptly. Advanced quality tools such as 8D analysis, Multi-Legged Why-Why, Fishbone diagrams, Pareto analysis, and Failure Mode and Effects Analysis (FMEA) are utilized for root cause identification and resolution.
Lean and Six Sigma Methodologies:
- Adoption of Lean Management principles through tools including Just-in-Time (JIT), Kaizen, Gemba walks, Poka-Yoke, and COS dashboards. Certified Lean Six Sigma Green Belts lead focused problem-solving initiatives to drive process optimization and waste reduction. Upgraded our Organisation with 2 Certified Lean Six Sigma Black Belts, 11 Certified Lean Six Sigma Green Belts and 13 Certified Problem solving Champions.
Robust Contract and Process Controls:
- A thorough contract review system involves cross-functional teams and key stakeholders to ensure alignment on quality expectations. Process documentation includes detailed Product Quality Plans, job-specific quality requirements, standard operating procedures, and requisite forms and formats.
Control of Special Processes:
- Special processes such as welding, heat treatment, non-destructive testing, and coating are rigorously controlled with validated protocols and defined procedural requirements to guarantee consistent product integrity.
Project Inspection and Third-Party Oversight:
- Management of project-specific approved Inspection Test Plans (ITPs) with scheduled witness inspections and releases involving customers and third-party inspection bodies like Bureau Veritas, Lloyd’s Register, TUV-India, Intertek, TUV-SUD, and IBR.
Product Validation Testing:
- Conduct product validation testing, including comprehensive CV testing, performed at government-authorized NABL-accredited laboratories such as FCRI, Palakkad.
Safety Protocols and Controls:
- Commitment to safety is demonstrated through established Safety Protocols, Safety Miles programs, and rigorous Safety Controls integrated within operational practices.
Customer Service:
- Dedicated Customer Service team to deliver prompt, courteous, and effective support to ensure complete satisfaction. We provide comprehensive after-sales service to assist with any product or service-related needs. Response times are optimized to ensure timely resolutions, with most inquiries addressed within 24 hours.
Inspection and Equipment Capabilities
- Extensive range of Digital and Analog 2D height masters including vernier callipers, micrometres, bore gauges, and dial gauges.
- Advanced vertical measuring machine for accurate dimensional and profile inspection.
- Standard thread gauges such as ACME, UNS, UNC, Metric thread ring, and plug gauges for precise thread verification.
- Rockwell hardness testing machines as well as portable hardness testers to assess material hardness on-site and in-lab.
- Positive Material Identification (PMI) equipment for reliable alloy verification and material traceability.
- Hydrostatic testing capabilities with machines designed to test Extensive size and pressure rating, ensuring product integrity under pressure.
- Loop calibrators employed for precise calibration of control valves to maintain optimal operational performance.
- Endurance testing facilities capable of simulating service temperatures to validate product durability under operational conditions.